Heads up, you are now leaving Arc Games! Remember to not share ac- count information as the site you are attempting to reach is not affiliated with Arc Games.
Okay - I UnderstandContinue to link and leave Arc Games.
No thanksTake me back to Arc Games.
Xbox Captains, yesterday was a frustrating day for all of us. Due to an unforseen error, the latest update, House Shattered, did not go live as expected, and the game was down for almost an entire day. That's unacceptable. We'll have more news on what we'll be doing to apologize once the update is able to go live, but rest assured, you are not missing the Widening Gyre event. Once the update is live, the event will begin and run for a full thirty days, just as it would have yestrerday, alongside the Key and Lobi sales that are coming that day.
We don't have a firm ETA yet on when the update will go live, but we'll be posting about it on our social media as soon as we do know. But until then, we want to make sure you're not missing out on some fun activities within Star Trek Online. To that end, the following are all being turned on starting right now, and running until Monday, January 18th at 10am:
And that's not all. We're turning on the Galactic Red Alert event for a week, until January 20th at 10am PT. All of our Red Alert events will be returning at once on all platforms, as the Final Frontier is caught in a massive invasion on all sides. During this event, you’ll be able to play the following content:
*Please note: As the only Red Alert with a fail condition, the Tzenkethi Red Alert will not grant daily bonus progress if you fail the TFO. The fail condition will likely be removed in future runs of this event.
In addition to their usual rewards, these Task Force Operations will also grant daily bonus progress. You’ll receive one Daily Progress each day for completing one Red Alert – doesn’t matter which one – on any character on your account. After you receive five daily progress, you’ll be rewarded with a package containing the following, once per account:
You can also purchase this Grand Prize on the events page, if you’d prefer. The price will be prorated as you earn Daily Progress, becoming cheaper the more you play.
If you earn, or purchase, the event’s Grand Prize, you can still complete Red Alerts to earn Bonus Progress. Completing a Red Alert TFO each day will grant a bonus amount of Dilithium Ore, beginning at 8,000 and increasing by 1,000 for each completion thereafter.
Red Alert Task Force Operations are available to Captains of level 50 or higher.
Thank you, Captains. We appreciate your patience as we figure out the issue and get you playing House Shattered ASAP.
