Gigantic Players!
 

We want to extend our sincerest apologies for any inconvenience or frustration you may have experienced over the past week. We understand that many players have encountered issues, and we want to assure you that we've been working diligently to address them. Our team has been tirelessly making fixes to improve your gameplay experience and will continue to do so. We appreciate your patience and support as we strive to provide you with the best possible gaming experience. Thank you for being a part of our community, and we look forward to seeing you on the airship.
 

Issues Already Addressed:

- Fixed the requeue/unknown queue issue
- Fixed issue with reporting players impacting server load
- Prevented the frontend from crashing due to redis timeouts
- Additional improvements to server stability
- Deployed a new frontend fix, which aims to fix the double timeout issue for requeue and add additional logging to help us debug the timeout queue issue
 

Known Issues:
 

- Console Crashes
-- PS5 System is non-responsive when closing application after being stuck on the VS transition screen
- Random crashes on Xbox platform
- Matchmaking Timeouts / Declines
- Hero Balance
-- Roland 100% Buff
-- Kajir E Skill Cooldown
- Bot Backfilling - Bots spawned after a Player leaves are invincible and do not belong to either team.
- Various Localization issues
- Arc Platform Issues
-- Hangs on "creating crew" when launching the game on Arc through non-English regions.
-- Temporary Workaround: Switch Arc client language to English
 

We expect fixes for these and other issues to come soon in a future update. This list is by no means complete, but rather a selection of hot topics within the community. Please don’t hesitate to make us aware of any issues you are encountering in the bug-report section of our Discord!
 

Looking ahead, we still have Ranked Mode coming your way, which will be shipped with a later update. And starting today, we’ve activated Double XP in-game, so you’ll be levelling up much faster. This event will be live between Friday, April 19th at 7am PDT / 4pm CEST and Monday, April 22nd at 7am PDT / 4pm CEST.