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FAQ (Frequently Asked Questions)

By LaughingTrendy
Fri 28 Oct 2016 02:21:51 PM PDT


Q: What is Gigantic?

A: Gigantic is a third person shooter with MOBA elements where you fight alongside a Guardian against an enemy team! Find out more here!

Q: I’m new! Help! What do I do?

A: No worries! We’ve got tutorials here.

Q: Is Gigantic free-to-play?

A: Yes.

Q: Well if it’s free-to-play, how do you pay the bills?

A: Gigantic will allow players to permanently unlock Heroes and skins using a paid currency called Rubies.

Q: What platforms can you play Gigantic on?

A: Windows 10, PC and Xbox One.

Q: Is Gigantic cross-platform?

A: Gigantic is a Play Anywhere title that allows Windows 10 users to fight against Xbox One users on the same battlefield. Users that play through Arc on PC will not be able to play with Windows 10 or Xbox One users.

Q: Where do I go to install Gigantic on PC?

A: You can get Gigantic through Arc on PC here. Once that’s done, look for Gigantic in the list of games and simply double click and follow the instructions on your screen! Alternatively, Gigantic can be found on the Windows 10 Store.

Q: How about Xbox One?

A: Go here and download as you would normally with any Xbox One Store game.

Q: Do I need an Xbox Live Gold Subscription in order to play the game?

A: Yes, you will need an Xbox Live Gold Subscription to play the game on Xbox One. Gold is NOT required if you choose to play through the Windows 10 Store.

Q: Why don’t I have access to all the characters? How do I unlock them?

A: A select roster of characters will be available on a rotating basis. You can unlock characters permanently by purchasing them with the earned in-game currency - Crowns, or the paid currency - Rubies.

Q: You have mentioned Crowns and Rubies… What are they?

A: Crowns are earned through gameplay and can be used to unlock Heroes or Creatures! Rubies can be attained through purchasing them on Arc or through the Windows 10 and Xbox One Stores. Some items can only be attained with Rubies. Check out the character menu in-game to find out more!

Q: So many heroes, so little time. Which one do I pick?

A: All of our heroes are designed to be excessively fun to play! Check out the heroes guide here and see if there’s a personality that catches your eye!

Q: Where do I submit feedback/bugs in the game?

A: Visit the forums and make a post here!

Q: PC System Requirements

Operating System - Windows 10 64-bit / Windows 8.1 / Windows 8 / Windows 7
CPU - Minimum: 2.6Ghz processor, Recommended: 3.2Ghz processor
RAM - Minimum: 6GB RAM, Recommended: 8GB RAM
Hard Disk - 10GB
Graphic Display – DirectX 11.1-compatible video card (Nvidia or AMD only)
Network - Broadband Internet connection (512kb download speed or more)

Beta Questions:

Q: How do I get in to the Beta?

A: Simply sign up here!

Q: When are the servers open?

A: Here are the Closed Beta dates and times:

First Closed Beta Test: 10/20/16 09:00am PT – 10/24/16 11:59pm PT
Additional Closed Beta Tests TBD

Q: What regions will the Closed Beta be available in?

A: For Xbox One and PC, the Closed Beta is limited to the following regions:
North America, Western Europe

Q: Will my progress get wiped after each Closed Beta session?

A: Progress won’t be wiped until the all Closed Beta sessions end unless something unexpected happens.

Q: When will the Open Beta for Gigantic begin?

A: We are hoping to be in Open Beta by the end of 2016. Subscribe to our mailing list here and stay tuned!


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